Legal

Contact Us

Last updated: February 5, 2026

We read every message. Please use the right address so we can route your question to the right team.

General support
Questions, bug reports, feedback about the app
support@imrsvprtl.com
Billing & subscriptions
Immersive+ questions, refund requests, payment issues
billing@imrsvprtl.com
Privacy & data requests
Access, correction, or deletion of your personal data
privacy@imrsvprtl.com
Legal & press
Trademark notices, legal inquiries, media requests
legal@imrsvprtl.com

Business Information

Immersive Character AI
Operating from Texas, United States of America
Website: https://imrsvprtl.com

Report Illegal Content

If you encounter content on the Service that depicts minors in a sexual context, non-consensual acts, or other illegal material, please report it immediately to trust@imrsvprtl.com. We take these reports seriously and cooperate with law enforcement.

Response Time

We aim to respond within 2 business days for general inquiries and within 24 hours for billing or account access issues. Privacy requests are responded to within 30 days as required by law.

Please do not send confidential information (passwords, payment card numbers, etc.) in an email. Our support staff will never ask you to share your password.